Terms of service

1. Overview

Welcome to ZABLENDER (“we,” “us,” “our”). By accessing or purchasing from our website, you agree to comply with and be bound by these Terms of Service (“Terms”).

This online store is hosted and powered by Shopify, which provides the infrastructure allowing us to sell products worldwide.

Payments may be securely processed through third-party payment providers supported on our store platform.

If you do not agree to these Terms, you must discontinue using this website.

2. Store Use & Eligibility

By using our site, you confirm:

  • You are at least the legal age of majority in your state, province, or country.

  • You will not use our products or services for any unlawful or prohibited activity.

You must not:

  • Upload or transmit malware, viruses, or harmful code.

  • Attempt fraudulent purchases, disputes, or refund misuse.

  • Resell or exploit protected content (including branding or product media).

  • Scrape, harvest, copy, or exploit site data, images, or system functionality.

We reserve the right to suspend or ban users who violate these rules.

3. Orders & Billing

We reserve the right to:

  • Refuse or cancel any order we determine to be fraudulent or abusive.

  • Limit order quantities per person, household, or payment method.

  • Request additional verification before fulfilling any purchase.

  • Cancel orders if inaccurate or incomplete billing or shipping information is provided.

Customers agree to submit accurate:

  • Billing information

  • Shipping address

  • Contact email

We are not responsible for failed deliveries or unfulfilled orders caused by incorrect details entered by the customer.

4. Shipping & Delivery

We offer FREE worldwide shipping on eligible products. Delivery times may vary depending on:

  • Your location

  • Shipping carrier operations

  • Customs processing in your country

  • Situations outside our control (“Force Majeure”)

We are not responsible for delays or delivery interruptions caused by:

  • Customs holds, taxes, or clearance fees

  • Incorrect address submission by customer

  • Weather, natural disasters, pandemics, or logistics disruptions

  • Courier service errors or regional shipping limitations

All risk transfers to the buyer once the package is accepted by the shipping carrier.

We are not liable for lost or stolen packages after confirmed delivery by the courier.

5. Refund Policy (No-Return Store)

We do not accept returns or offer 7-day return windows. All sales are final, with exceptions reviewed at our discretion only if:

  • The product arrives verified damaged in transit, and

  • You submit valid proof (photo or video + original order confirmation), and

  • Customer support manually approves a refund exception

Refund exception requests must be sent within 48–72 hours of delivery and include:

  • Unedited photo/video evidence of damage

  • Order email or payment confirmation

  • Accurate description of the issue

Refund review exceptions may be denied if:

  • Evidence appears manipulated, false, or misleading

  • The item was misused after transit

  • A chargeback is initiated before contacting support

  • The account has a history of payment or dispute abuse

Approved refunds are exceptions, not guarantees.

Unauthorized or abusive chargebacks will be disputed through platform protections available to merchants.

6. Product Accuracy & Availability

We aim to represent our products accurately. However, we do not guarantee:

  • Perfect color or texture appearance on all screen types

  • Continuous product stock availability

  • Typo-free product descriptions at all times

All product descriptions, claims, and media are for general information, not medical or legal guarantees.

7. Intellectual Property & Branding

All content on our website including but not limited to:

  • ZABLENDER logos

  • Product photos and renders

  • Page design, text, and visual media

  • Creative marketing videos

Are owned by ZABLENDER or used with licensed permission.

You may not copy, reproduce, distribute, or resell any protected material without written authorization from us.

8. Customer Conduct & Submissions

If you submit:

  • Reviews

  • Feedback

  • Messages

  • Media tagging our brand

You grant ZABLENDER the right to publish or reuse the content unless it contains personal payment details.

You must not:

  • Impersonate others

  • Post falsified or manipulated reviews

  • Submit obscene, harmful, or unlawful content

You are fully responsible for the accuracy of any submissions you post or send to support.

9. Prohibited Uses (Expanded)

You are strictly prohibited from using this website to:

  • Defraud, scam, or mislead our store or other users

  • Abuse refund, dispute, or chargeback systems

  • Reverse-engineer website components

  • Copy protected content, graphics, or product assets

  • Collect or track individual data of others

  • Spam, phish, crawl, scrape, or automate data extraction

  • Promote immoral, obscene, or unlawful material

  • Attempt unauthorized digital access to store systems

Violations result in account and site access termination.

10. Limitation of Liability

Your use of the website and products is at your own risk.

ZABLENDER and its service partners will not be liable for:

  • Lost profits or business interruption damages

  • Shipping delays beyond merchant control

  • Personal product misuse after delivery

  • Indirect, incidental, emotional, or consequential damages

Maximum financial liability cannot exceed the amount the customer paid for the product in question, where permitted by law.

(Some regions may not allow full limitation — liability is enforced to maximum legal allowance.)

11. Indemnification

Users agree to defend and hold ZABLENDER and its merchant infrastructure providers harmless from any claims, legal demands, or disputes that arise from violating these Terms.

12. Governing Law & Disputes

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

Disputes may be processed through:

  • Local jurisdiction based on the merchant or customer location

  • Mediation or arbitration where applicable

Fraud-related disputes may be escalated through merchant dispute systems available through the store platform.

13. Website Access Termination

We reserve full rights to:

  • Restrict site access

  • Terminate accounts

  • Suspend service
    At any time without notice if we suspect or verify fraud, system abuse, or legal harm to the business.

Any unpaid balances prior to termination remain the customer’s responsibility.

14. Contact Information

For all support, legal inquiries, or dispute/refund exception review, contact:

📧 Email: zablendpro@gmail.com